Charter Communication does not offer what the competition offers, and what the modern consumer has come to look for. Technology advances every day, and woe to the company that does not latch onto it, or promotes it the wrong way.
Modern consumers not only expect to be able to stream a movie, or TV show to their TV, but to a smart phone, iPad or remote computer, too. Our expectations have grown as fast as our technology. The competition has kept up, and being able to stream is very convenient especially for those times trapped at the airport, or dentist's office. Streaming has become basic.
Digital Video Recorders like the TiVo service were only introduced by Charter in the past couple of years, long after the competition introduced the service to their customers, and that is the extent of their high tech with the exception of introducing High Definition (HD).
|Current cable service in Sturbridge, MA.
For me being good enough is not good enough. When I pay for a service I want the best service I can afford. So do you. With our current cable service we have no choice, except to go without, or with satellite, and neither choice is one I like.
Currently, Sturbridge is under contract with Charter Communications to provide our cable services, however if the service is poor, we do not have renew the contract. We can say goodbye to Charter, and open our town up to the competition. It's OK, we're consumers, and we don't have to accept what is offered, we can go for the best service for the best price.
However, have had that option many times in the past, and despite the complaints from other residents, the town has listened to the promises made by Charter, and then smiles at the dollars offered to the town for media services, and calls it a wrap.
|A happy Sturbridge family watching modern cable TV.
It's time to get real.
Loose a poor service, and bring a modern, current cable service to Sturbridge. Charter has had many chances to improve, and they haven't.
The definition of insanity is doing the same thing over and over again expecting a different result. Sturbridge is long overdue in regaining it's sanity.
Well, at least in this regard, we can work on the other things later.